Terms governing the use of Upskill Academy's services.

By using the Upskill Academy website, submitting an enquiry form, registering for a course or communicating with us, you are deemed to have read, understood and agreed to these Terms of Service.

If you do not agree with any part of these terms, you are advised not to continue using the website or the services provided.

Course information, schedules, fees, modules, training duration, locations and participation requirements displayed on this website are for general reference purposes.

Upskill Academy reserves the right to update, change or adjust course information from time to time based on operational needs, trainer availability, industry partners or requirements from relevant authorities.

Participants are responsible for providing accurate, complete and up-to-date information when making an enquiry or registration.

Upskill Academy may reject, defer or cancel a registration if the information provided is found to be incomplete, inaccurate, misleading or does not meet the course participation requirements.

Training schedules are subject to change based on operational circumstances, trainer availability, number of participants, training location or unforeseen factors.

Should there be any change to the training date, time or location, Upskill Academy will make reasonable efforts to notify participants through reasonable communication channels such as phone, WhatsApp or email.

Any course fees, deposits or related charges must be paid according to the payment instructions provided by Upskill Academy.

Registration is only considered complete after the required payment has been received and confirmed, subject to the specific course terms.

Participants are encouraged to keep proof of payment for reference and verification purposes.

Requests to cancel or postpone participation must be notified to Upskill Academy as soon as possible through official communication channels.

Any refund, transfer of place or rescheduling is subject to the type of course, notice period, administrative costs, training material costs and commitments already made to third parties.

Upskill Academy reserves the right to determine eligibility for a refund or rescheduling based on a reasonable assessment of the circumstances of each case.

Participants must attend at the scheduled time, comply with trainers' instructions, maintain discipline and respect other participants throughout the training session.

Participants are responsible for the safety of themselves, their personal belongings and the equipment used throughout the training.

Any conduct that disrupts the training session, endangers safety or damages property may result in the participant being removed from the course without compensation, subject to Upskill Academy's discretion.

Some training may involve practical activities, the use of equipment, demonstrations or certain physical movements.

Participants must follow the safety instructions given by trainers and disclose any relevant health conditions or physical limitations before taking part in training activities.

Upskill Academy will take reasonable steps to ensure a safe training environment, but participants remain responsible for following instructions and safeguarding their own safety.

Some courses or activities may involve industry partners, agencies, training venue providers, external trainers or other relevant third parties.

Upskill Academy is not responsible for delays, changes, cancellations or matters beyond its reasonable control arising from third parties, but will make reasonable efforts to help find a suitable resolution.

The issuance of certificates, letters of participation or training records is subject to attendance, completion of assignments, assessment, course requirements and prescribed administrative requirements.

Upskill Academy reserves the right to withhold or not issue a certificate if a participant does not meet the required participation, attendance or assessment conditions.

All content on this website, including text, design, graphics, images, logos, promotional materials and course information, is the property of Upskill Academy or parties who have authorised its use.

You are not permitted to copy, distribute, modify, republish or use such content for commercial purposes without written permission from Upskill Academy.

Upskill Academy is not liable for any indirect loss, loss of opportunity, loss of data, disruption of operations or damage arising from use of the website, course changes or circumstances beyond our reasonable control.

Nevertheless, we will strive to provide information and services in a professional, reasonable and responsible manner.

Upskill Academy is not responsible for delays, cancellations or failure to perform services resulting from circumstances beyond its reasonable control.

Such circumstances include, but are not limited to, natural disasters, power supply disruptions, internet disruptions, disease outbreaks, directives from authorities, security issues, fire, flood, riots, travel restrictions or other unforeseen events.

Upskill Academy may update these Terms of Service from time to time to reflect operational changes, legal requirements, course structure or service improvements.

The latest version will be displayed on this page and will take effect as soon as it is published, unless stated otherwise.

If you have any questions regarding these Terms of Service, please contact Upskill Academy through our official channels.

Email: upskill.sabah@gmail.com