Handling your information with transparency and responsibility

Upskill Academy respects your privacy and is committed to protecting the personal information shared with us through this website, enquiry forms, WhatsApp, email, or our other official communication channels.

This Privacy Policy explains the types of information we may collect, how that information is used, the circumstances under which it may be shared, and the general measures taken to protect it.

We may collect information such as your full name, phone number, email address, the nature of your enquiry, messages you send us, interest in our training courses, and any additional information you voluntarily provide.

We may also collect limited technical information such as device type, web browser, pages visited, and website usage data for security, analytics, and user experience improvement purposes.

Your information is used to respond to enquiries, provide information about our training courses, assist with the registration process, manage communications, offer support, and improve Upskill Academy's services.

Information may also be used for internal administrative purposes, operational records, service quality monitoring, and communications related to the academy's activities or courses.

We do not sell or rent your personal information to third parties.

Where necessary, relevant information may be shared with internal staff, trainers, training partners, related agencies, or service providers who assist in delivering our courses, subject to reasonable operational requirements.

We may also disclose information where required by law, regulation, or directives from authorities, or to protect the rights, safety, and operations of Upskill Academy.

We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration, or improper disclosure.

However, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. We will continue to strive to apply appropriate security practices in line with our operational needs.

This website may use cookies or similar technologies to improve website performance, understand visitor behaviour, and enhance the user experience.

Analytics data is typically used in aggregate form to help us understand which pages are most visited, website stability, and the effectiveness of the content we provide.

You may choose not to provide certain information, although this may limit our ability to respond to your enquiry or assist with the registration process effectively.

If you would like to update, correct, or request the deletion of information you have previously submitted to us, you may contact Upskill Academy via email or any of the official communication channels available on this website.

We retain personal information only for as long as is reasonable and necessary for the purposes of enquiries, registration, support, documentation, legal compliance, and academy operations.

When information is no longer needed, we will take reasonable steps to delete, archive, or de-identify it as appropriate.

This website may contain links to third-party websites or services such as Google Maps, WhatsApp, or other related platforms.

Upskill Academy is not responsible for the privacy policies, content, or security practices of third-party websites. You are encouraged to read the privacy policy of any such website before providing any information.

We may update this Privacy Policy from time to time to reflect operational changes, legal requirements, or service improvements.

Any updated version will be posted on this page together with its updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact Upskill Academy via our official email.

Email: upskill.sabah@gmail.com