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Frequently Asked Questions

Answers to common questions about Upskill Academy.

Quick Guide

Select a question to see more details.

If you can't find the answer you're looking for here, feel free to contact Upskill Academy directly for further assistance.

General

Upskill Academy is a skills training academy focused on human capital development through TVET training, hands-on learning, and industry-oriented courses.

We provide structured training to help participants build practical skills, confidence, and readiness for the working world.

Upskill Academy operates around Inanam Kapital, Kota Kinabalu, Sabah.

For the exact location or directions, you can contact us via WhatsApp or our official email.

Our courses are suitable for individuals looking to upskill, school leavers, job seekers, employees wanting to add to their skill set, as well as organizations that need training related to skills development.

Course suitability depends on the type of course, the participant's skill level, and the training objectives to be achieved.

Yes. Our training courses emphasize hands-on learning, demonstrations, practical exercises, and assignments relevant to industry needs.

This approach helps participants understand skills more clearly and apply them easily in real situations.

Courses and Registration

You can make an inquiry or register through the registration page, the inquiry form, WhatsApp, or Upskill Academy's official email.

Our team will help provide information about the course, schedule, participation requirements, and the next steps.

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Not necessarily. If you're not yet sure which course suits you, you can contact us and let us know your interests, background, or training needs.

Our team can help recommend a more suitable course based on your needs.

Yes. The training schedule may change depending on the number of participants, trainer availability, training location, or operational needs.

Should any changes occur, Upskill Academy will make every effort to notify participants through reasonable communication channels such as WhatsApp, phone, or email.

Yes, some courses may have limited slots to ensure the training sessions remain focused and effective.

Participants are encouraged to make an early inquiry or registration to get the latest information on slot availability.

Fees, Certificates and Attendance

Fees depend on the type of course, training duration, training materials, trainers, and the course's implementation requirements.

Fee information will be provided by Upskill Academy during the inquiry or registration process.

The award of a certificate is subject to the type of course, attendance, assessment, completion of assignments, and the requirements set for that course.

Upskill Academy will inform participants of the certificate requirements for each relevant course.

Please inform Upskill Academy as soon as possible if you are unable to attend.

Rescheduling, postponement, or refunds are subject to the type of course, notice period, and the relevant participation terms.

For certain cases, Upskill Academy will review the request based on the circumstances and operational needs.

Full attendance is strongly encouraged as most training courses involve a sequence of modules, hands-on activities, and assessments.

For courses that include a certificate, a minimum attendance level may be required before the certificate can be issued.

Partnerships and Support

Yes. Upskill Academy is open to partnerships with industry partners, agencies, educational institutions, communities, and organizations that share skills development objectives.

You can contact us to discuss the form of partnership, training courses, or workforce development needs.

Yes. Custom training can be arranged based on the organization's needs, number of participants, training objectives, and module suitability.

Our team will review the requirements and recommend a suitable training approach.

You can contact Upskill Academy by phone, WhatsApp, or official email.

Phone / WhatsApp: 014-373 4653

Email: Upskill.sabah@gmail.com

Go to the contact page

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